Instant Loans Limited trading as 'Instant Loans' (referred to herein as Instant Loans Limited and by the words 'us' 'we' and 'our') is a lender which provides consumers with guarantor loans regulated by the Consumer Credit Act 1974. This Privacy Policy explains when and why we collect personal information about consumers who visit our website, how we use the data, conditions under which we may disclose it to others and how we keep it secure.
'You' and 'Your' means You as an individual accessing this website and/or applying for and/or utilising our products and services whether as credit applicant, borrower, or guarantor. This Privacy Policy (the Policy) has been prepared by TFLI to meet the requirements of the General Data Protection Regulations (the Act). Instant Loans Ltd is authorised and regulated by the Financial Conduct Authority (FCA FRN 969934) and under the Electronic Money Regulations 2011 (FCA FRN 13283229) for the issuing of electronic money and provision of payment services.
Here at Instant Loans, we're committed to safeguarding and preserving your privacy when you visit our site or communicate with us electronically. This Privacy Policy, together with our terms of use, explains what happens to any personal data that you give to us, or that we collect from you, via our website at www.theinstantloans.co.uk (the Site). We may update and modify this Policy from time to time, so please do return to the Site and review this Policy regularly.
Personal Data we collect from you includes:
Your Name, Contact Number, Loan Amount, Loan Purpose, Email Address, House Number & EIR/ Post Code
please note telephone calls may be recorded for training and monitoring purposes;
In accordance with our retention policy, we will retain your personal information for eleven years from when any loans funds have been released. For loans applications that did not result in a loan being funded, then your personal information will be deleted two years after loan application was created. Call recordings systems will be retained for six years from when a funded account has been closed and two years if the loan application did not result in funds being released.
We are aware of the importance of protecting your personal data we collect from you and therefore We store data in encrypted form on computers and control access via secure web pages. We employ firewalls and other security technologies to protect our servers from external attack. We train our employees in the proper handling of personal information and when we use other companies to provide services for us, we require them to protect the confidentiality of personal information they receive. When you enter personal information on the application form, we encrypt that information using secure socket layer technology (SSL). We ask you not to permit anyone to use your name.
We hope that you won't ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to dataprotectionofficer@help4loans.uk or use the contact details above. We will investigate and respond to any complaints we receive.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) (the UK data protection regulator). For further information on your rights and how to complain to the ICO, please refer to the ICO website.
We reserve the right to make changes to this Policy at any time and any significant changes to this Policy will be emailed direct to the primary email address supplied by you; minor changes will be updated directly to the Policy and may not require notification. We advise you regularly review this document to ensure that you are aware of any amendments and to be clear on how this policy may affect you.
A cookie is a very small text file placed on your computer by a web browser, which has been sent by a web server. It is essentially an "identification card" relating to you. The main purpose of our cookies is to identify you when you visit our website, how you came to our site and what you did whilst on our website. Each time your browser requests a web page from our server, the browser sends the information in the text file back to the server and lets the server know that you have returned to that web page. We use cookies to provide you with a better service tailored to suit you. The cookies we use do not hold personal information about you. They simply identify a combination of a computer, a user account, a browser and tracking information when you visit our websites. They are used to provide statistical information in relation to how you came to our website and the pages you visited.
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